Supplier Helpdesk Services
Depandable Support Services for your Partners in Business
The efficiency of your Upstream Supply Chain depends a lot on speedy support from your eProcurement Platform provider.
Our 24/7 Support facilitates resource access around the clock.
Cimmra extends multiple options to provide System Helpdesk Services for you to choose from, to provide functional support for your Supplier Partners.
- Based on support volume, call-based or dedicated support modes;
- Based on business hours, weekdays or 365 days;
- Based on geographies, 24x7x365 for support across timezones.
- Based on need, centrallized remote support or dedicated on-site in your premises.