Supplier Helpdesk Services

Depandable Support Services for your Partners in Business

The efficiency of your Upstream Supply Chain depends a lot on speedy support from your eProcurement Platform provider.

Our 24/7 Support facilitates resource access around the clock.

Cimmra extends multiple options to provide System Helpdesk Services for you to choose from, to provide functional support for your Supplier Partners.


  • Based on support volume, call-based or dedicated support modes;
  • Based on business hours, weekdays or 365 days;
  • Based on geographies, 24x7x365 for support across timezones.
  • Based on need, centrallized remote support or dedicated on-site in your premises.
supplier support

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